I placed an order on a Monday only to be greeted with an extortionate delivery charge of £4.30 +VAT for 1st class royal mail delivery. The postage on my item would only have been about 70p. The item still hadn't turned up by Friday. When I contacted their online supposed 'customer care' service. I got no help at all, basically just wait for 10days. Now seeing as I've recently sent several times with Royal mail to different parts of the UK and all the items turn up the very next day. I find it hard to believe they have even sent it out!!!
Terrible service, shoddy dealing with a customer. Would definately NEVER, EVER go back and use them again. The one-star rating is due to the half decent price of the item I ordered...
Connect with Facebook to get one click access to Trustpilot. It's easier.Sign up with Facebook
You were not logged in with the entered details. Please try again.
Hi there, it looks like we're having trouble getting you logged in.
No worries though, our friendly support team will help get you back up and running as usual. Just get in touch.
Hi there, it looks like you still haven't activated your account.
No worries though, it's easy-- check your inbox for the email we just sent you, and click on the link.