Jake Dollery´s profile

Reviews (2)


Great price, Prompt delivery, Great service

As this item is a christmas present - I'm can't say whether the product is any good yet

Beyond Television

What A Shower!!!!

Ordered a Panasonic Blu Ray player at a great price, was promised next day delivery so took the day off - It didn't arrive. Rescheduled delivery for three days later, so took the day off - no delivery. Then was promised delivery the following Tuesday, took the morning off and guess what? No delivery.

Beyond Television must know by now that their courier company is a pile of **** so why continue with them?

I've cancelled my order and I am now waiting for a refund - I wonder how long that will take????

14 December 2011

Reply from Beyondtelevision

In reply to Mr Dollerys comments, may we firstly apologize for the inconvenience caused; this is a matter we view with upmost urgency and concern.
As we can appreciate at this time of year a lot of pressure is on courier companies, but this is no excuse for the service that is required and expected.
After speaking with the courier involved, we have found out that the product was held in a security checking status prior to the delivery.
As with all our customers we will pull out all stops to provide the service that a customer expects.
A delivery has now been arranged with the customer for a replacement unit with our own delivery service at a more convenient time over the weekend.

Jake Dollery´s profile

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Jake Dollery
Reading, United Kingdom