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Reviews (4)

Mail Order Trees

Broken on arrival but quick and good response to complaint

It arrived within three days of ordering and was broadly as described - a horse chestnut about 3 metres high for a wedding present . That was all fine but when the groom opened the box the top 15 cm of the main stem of the tree was broken .Happily they quickly and politely have agreed a remedy


By the time they arrived from Spain the Scottish snow had gone

I ordered boots poles and skis . They advertised that they would adjust bindings for ability and weight but they didn't even adjust them for boot size or provide info . The only advise with regard to the bindings was in the "disclaimer" from Salomon who said they should be adjusted by Salomon dealers only.
The items otherwise were as described .
They also refuse to send any items that are in stock until the unavailable ones arrive which meant I was to wait three weeks.
I have,been in touch and they did apologise for not adjusting the skis and suggested that I have them adjusted locally and they will compensate me which seems sensible .

Pediwear Shoe Centre

Very polite

No complaints ; professional and courteous

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Dr lovett
United Kingdom