It arrived within three days of ordering and was broadly as described - a horse chestnut about 3 metres high for a wedding present . That was all fine but when the groom opened the box the top 15 cm of the main stem of the tree was broken .Happily they quickly and politely have agreed a remedy
I ordered boots poles and skis . They advertised that they would adjust bindings for ability and weight but they didn't even adjust them for boot size or provide info . The only advise with regard to the bindings was in the "disclaimer" from Salomon who said they should be adjusted by Salomon dealers only.
The items otherwise were as described .
They also refuse to send any items that are in stock until the unavailable ones arrive which meant I was to wait three weeks.
I have,been in touch and they did apologise for not adjusting the skis and suggested that I have them adjusted locally and they will compensate me which seems sensible .
Connect with Facebook to get one click access to Trustpilot. It's easier.Sign up with Facebook
You were not logged in with the entered details. Please try again.
Hi there, it looks like we're having trouble getting you logged in.
No worries though, our friendly support team will help get you back up and running as usual. Just get in touch.
Hi there, it looks like you still haven't activated your account.
No worries though, it's easy-- check your inbox for the email we just sent you, and click on the link.