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Luxury Nook Ltd

Not a very good experience at all!!!!

I ordered a toilet and basin from this company and I would not recommended doing so again. The toilet came broken twice and on the third attempt, I watched the couriers get it from the truck and I can understand why they were broken. This caused a lot of inconvenience and increased cost because I had to get my plumber to come back and I had no toilet for a week. Also when the plumber went to fit the toilet seat one of the screws didn't fit and I am still waiting for a replacement so another week with no toilet seat. I must say though the customer service was good and apart from the weekend they got the replacement toilets out on next day delivery.

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United Kingdom

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