Sealey battery charger arrived damaged; not surprising as there was no extra packaging over and above normal shop display box, and to me it looked as if the box had been dropped leaving 2 corners of charger bent/damaged. Other internal damage may have occurred so wanted an exchange, having spent £50 did not want to risk having a useless item. FFX offered to replace item, but that meant another 5 day wait as apparently they do not carry stock and would have to order the item from Sealey. This was unacceptable, as item needed now; already waited 5 days. Arranged collection of faulty item and now waiting for refund. Will buy locally and pay the small amount of extra cost. Disappointing purchase.
Purchased my swimming costumes in the sale; so an already excellent price got better! Delivered very promptly. One costume was too big, sent it back for a refund, which was credited straight away without fuss. Will shop here again and happy to reccommend to all.
The compressor was received in good time, but only thanks to a neighbour who noticed the parcel at a vacant house! No signature was obtained by driver as required - he just dumped £200 worth of goods in a porch of the wrong house. The item had poor user instructions which didn't seem to relate to the model we had, so we made contact with Toolstop. They were unable/unwilling to help. We returned item for a full refund. Very disapointed with Toolstop. Will think twice before using them again.
Received my picnic basket and I am very pleased. Quality item at an excellent price and very well packaged. Charlies were unable to supply one part of my order, but informed me promptly, giving me an option of a substitution. I will happily shop with Charlies again and reccommend them to friends and family.
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