Uncontactable. They rely entirely upon automated systems for re-delivery scheduling, unfortunately their system is no way near as clever as they think it is and when you come up against a brick wall and try to contact them, good luck!
I recieved two messages saying my re-delivery was arranged and there was a problem with the new delivery, at the same time! Trying to verify which was right got no response.
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Sorry to hear you had an issue a while back.
If you ever need to contact your local Interlink Express depot about a parcel that you're expecting, then you can find their phone number here - http://www.interlinkexpress.com/utilapps/depotfinder/showForm.action
Kind regards,
Bobby.