Emma Haselden´s profile

Reviews (1)


9.9 out of 10

I don't normally bother to review services etc, but I had to write a review for Global Door. Right from the beginning where I was umming and ahhing about which door to go for, your customer services people were excellent. Your website is also excellent - being able to build the door live etc was really helpful. The only thing that was lacking on the site was pictures of doors, but when I asked about this on the phone, your customer services people emailed me through some pictures to look at - which was really helpful.
As I am the landlord for the property, (and live in a different part of the country) there was potential for the fitting to go wrong. But the fitters made contact with the tenants promptly and made arrangements with them direct, which was great. They even made the effort to send the third copy of the door key over to me in the post, which was really excellent customer service.
The only negative was that the tenants needed to call the fitters back in, to amend the door fitting slightly, but this happened quickly as soon as they called. The door makes a huge difference to the heat retained in the house and looks brilliant too. I was initially unsure about using an online company but thought you were really excellent. Thanks again for great customer service and a good product (all the guarantees / police safety guarantees it comes with are also great). I would definitely use you again

Emma Haselden´s profile

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Emma Haselden
United Kingdom