You get what you pay for, the quality of the furniture is poor but the tiling prices are excellent, we visited the showroom 3 times and having eventually found an assistant to serve us we gave up he was disinterested and dismissive as we were looking for some assistance regarding wall hung toilets and what was required for the support frame, he shrugged his shoulders and said "we've only got one here", we were at the time trying to buy 3 bathrooms suites and showers for an extension with one master and 2 en-suites, we only bought what we were desperate for from here and went for quality branded products where it mattered, their online/ebay store had a very helpful lady on the phone the first time and her complete opposite the 2nd time, we couldn't pay by card over the phone then collect, despite having done exactly that the weekend before, so overall not bad as long as you require no human interaction from them
We had quite a lot of items to buy and various sites offering one thing cheaper whilst another was more expensive, but the free postage and fast delivery meant Plumbtraders were really good value, items arrived next day as promised
Best price to be found anywhere on the internet, delivered next day, what more could you want
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At Better Bathrooms we strive to give our customers the best possible experience and I am sorry this was not the case when you visited our showroom. I will ensure your comments are fed back to our regional sales manager.
I note you received your delivery on 11 October and I trust all is well; however should you need any assistance please do not hesitate to contact our Customer Experience team on 0844 484 7678 option 2 and we will be happy to help.
Thank you for your business we appreciate, the feedback and your custom.