I paid £6.99 for next day delivery which never came. I then e-mailed customer services of bank many times some of which i waited five days for a reply. They tried telling me i lived in a secure unit area and they couldn't get in when actually i live in a detached bungalow. I then had to argue my case until someone actually bothered searching my address on Google maps just to prove it was no fault of my own! It was awful service and I'm never buying offline from bank again.
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