I needed a new battery for my Dell Vostro laptop and the price from Dell was £137.99 so after shopping around for a cheaper alternative I decided on top-battery.co.uk - afterall with a .co.uk address surely they will be based in the UK and easy to deal with!! I wish I'd checked more thoroughly first - I usually do - but in this instance obviously not carefully enough. The battery took over 2 weeks to arrive and had been shipped from China. It 'sort of' fitted on to my laptop (big gap along the joining edge) but when I turned the laptop on I got a message stating that the computer didn't recognise the battery and would not charge from it. I contacted top-battery who asked me to mail it back to China at my own expense, they even asked me not to send it using one of the big carriers! My guess - they send out a duff battery, get £35 of your money - you send it back - they send it out again and again and as long as people keep sending it back at their own cost top-battery can send out the same duff battery continuosly until someone (me) refuses to lose another £10 by posting it back. I paid by Paypal so have opened a dispute and am hoping to get my money back that way. Avoid this company at all costs!!
Connect with Facebook to get one click access to Trustpilot. It's easier.Sign up with Facebook