I emailed Helen Oster, the customer advocate at this company. She basically told me they will charge me for shipping and refusing items because I ordered. What a joke. The fact is I tried to cancel this order AFTER I found out this ridiculous policy and BEFORE the order was shipped. Liars. I have bought thousands $$ from Amazon, when it is free shipping, Amazon WILL NOT charge me shipping even I send it back. This company's practice is very deceptive. Once you place an order, you are hooked. FREE SHIPPING is just a bait. STAY AWAY AT ALL COST.
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