Paul McEvoy´s profile

Reviews (1)

Excellent customer service

I had a query about the expiry date of the sample packets vs the tins and it was delt with superbly
Obviously they take great pride in delivering an excellent service
Its great to find this level of care from an internet purchase
I am looking forward to purchasing more from this supplier

14 December 2011

Reply from

Hi Paul,

Thanks for your review. The sample packs are for sampling the food only and are not intended for long term food storage.

The sample food is individually pack in sachets, which only have a shelf life of 5 years rather than the tins which have a shelf life of 25 years, however it is unusual to receive a packet with only two years left.

We have reviewed the site and found that the shelf life details on the sachets has been missed when the pack was edited. We apologise for this and have now corrected the issue.

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Paul McEvoy
United Kingdom