I have had a very different experience than most people on here. I found the sobaby website and fell in love with some of the products on it. I ordered a few items on my first order ( a skip hop bag, swaddling blanket) and both of my items turned up within a week of ordering them.
Later on in my pregnancy I then found sobaby to be the best priced for the cotbed i wanted to order so i ordered that from them too. They called me within a week of the order and let me know that it was going to be delayed by a week or two as the supplier was out of stock which i did not mind.
I called them about a week later after reading some bad reviews and spoke to a lady who was very re-assuring and who gave me a delivery date of approx 10 days. She called me back about 3 days later to let me know it was back in stock earlier than expected and could be delivered next day!
With both orders i recieved my goods exactly as ordered and recieved emails both times with the courier tracking number. I would certainly have no issue using them again and intend to as they have some of the best prices out there, and a really good range of products.
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