Elizabeth´s profile

Reviews (1)

The Regency Chess Company

Fast service and Free postage!

My item arrived very promptly and it was great to get free postage around this expensive time. The package was well bubble wrapped but seemed to arrive with scratches and scuffs on the plastic packaging to the chess piece. This was a tad annoying as they are for a christmas present.

15 December 2011

Reply from The Regency Chess Company

Hi Elizabeth

I'm sorry the packaging has become scratched. In some cases this can happen, especially at this time of year when the couriers are working at full capacity. If you require new packaging or a swap out before Christmas then please let us know. Have a lovely Christmas, Julian

Elizabeth´s profile

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Elizabeth
Reviewer
United Kingdom

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