R Bragg´s profile

Reviews (3)


Great customer service and fully delivered on promises

Dubious to use an internet service like this, couldn't get my head round the legitimacy but plunged in and boy these guys are great. Courteous customer service who promised to call back as their computers were down, and she did and received the product next day, no issues, no fuss. Brilliant service

Brand Alley

Great customer service

I've used these guys on plenty of occasions. Its no use buying from these sites if you need the item straight away, so I always reckon on about a month to deliver. Its perfect for buying long term needs such as presents or investment pieces etc.
I have had 1 order, out of about 10, where the products arrived damaged. The first item was a problem straight away and I emailed the company. They instantly credited the item, plus the carriage for whole delivery. I was very impressed. The same delivery (which was xmas decs mainly) when I then went to decorate the house for xmas I discovered a product to be faulty, again I contacted them and even though it had been about 2 weeks since I had received the goods they still instantly credited for the faulty item. On both occasions the communication was helpful, polite and the refund within 48 hours.
I'll continue to use Brand Alley, they have a place in the shopping world!


Appalling service

I've been twice now, two different occasions, two different restaurants. Once on a Saturday night in Hertfordshire which was reasonably busy, once on a Monday night in Hampshire where there were only 2 tables active, although both reasonably large but both working on a pre-order system. On both occasions the service has been lousy, the staff forgetful and its taken nearly 3.5 hours for a 3 course meal. Each time the bill was incorrect and the staff seemed perplexed on how to remedy their own errors! The food itself is reasonable for the money but having tried twice I'll never return and I doubt others at the table will either.

Yijian Fong found this review useful

R Bragg´s profile

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R Bragg
Female, 1972
Portsmouth, United Kingdom