awful!!!. without words to define the poor customer service. An Eileen Gray Roquebrune chair was order on 04-24-12. There was delivery date on 11-19-12, but as of today, 02-22-13, has not arrived.
For all these reasons, we believe that we are victims of a breach of conditions of sale, abuse of power and vulnerability of the consumer.
The first delivery time was between 10-18 weeks. After the deadline, without being delivered the goods, Infurn changes dates from September to November and November to January 2012
On Friday December 2, 2011, I have received the latest statement, which returns to defer delivery until mid March 2012 (fourth consecutive postponement).
For all these reasons, we believe that we are victims of a breach of conditions of sale, abuse of power and vulnerability of the consumer. We have repeatedly requested the refund of the purchase, but we have not received any response to date.
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