We have just been to Turkey (Focca) with Neilson (again), as normal they were fantastic. The staff are just out of this world. Ive never met anyone who has been on one of these activity holidays with anything other than good thing to say.
Can be pricey in school hols though.
I bought about £1000 worth of tiles, then had to change the order before I collected them. For some reason they didnt want to cancel my order and re-order they wanted to add another order, then said once I had collected what I wanted they would refund the difference (about £800).
Well this was a farce. In my opinion Porcelanosa of Watford deliberately hold on to your cash for as long as they can. I had to threaten them with action in the county court for them to refund me.
This has also happened again when I returned some unused boxes of tiles at the end of the project. I spent all day chasing them for a refund.
The tiles are lovely, the sales guy Andrew was helpful but the financial side of this company is acting unlawfully in my opinion. Avoid if you can
Ordered a payg phone On 6th may 2012. Should have been delivered to my local carphone warehouse store, never ever arrived,mnot it's like pulling teeth to get my money back. The only way is to dispute it with my credit card company. To date 4 emails and 3 phone calls from carphone warehouse but they are still unable to refund my money even though they agree the package was lost by their courier.
Avoid any online transactions with this company
I ordered tennis shoes, bag & balls. All were as purchased & expected. Very good supplier. Will use again.
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