I did weeks of research before ever making my first gold purchase.
With every company I researched, the concerns I found were always the same. Either extensive paperwork to get the account set up, ridiculously high commissions, or the fact that I'd only own a promise note of gold and not actually physical gold.
When just about ready to pick the least problematic firm to work with, I stumbled across Bullionvault. My very first call to them I realized was after business hours due to the fact that I was in the US and they were in London. Nevertheless, the gentlemen that answered the phone was none other than Bullionvault's CEO and Founder, Paul Tustain.
I didn't know who he was at the time, but he was extremely helpful and treated me as if I were their only client.
From that moment on I knew I had now found the right company to invenst with.
In addition, their commisssions are the lowest I have found anywhere. Their staff is extremely helpful whenever I call and it has been virtually effortless to get an account set up.
I would highly recommend Bullionvault to anyone as a 1st-round pick for gold and silver investing.
Mark - California
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