Ordered bunk beds and mattresses as package beds delivered on 3 January, so ok there BUT guess what, no mattresses and three emails and two long unanswered calls on a high rate number later, still none the wiser. Automated replies are not followed up. Maybe if I stop the payment that might do the trick but something needs to be done about their complete lack of customer care. I can only think I am on hold on the phone for so long because everyone is trying to complain. YOU HAVE BEEN WARNED!!!
Ordered the Tripp Trapp, lovely for my son. Sooooooooo easy to choose all the extras, so lovely we wanted them all! Excellent service, thought delivery would be delayed rather because of fraud check (they had to write to my my mum to verify as her address is different from mine) but it was only held up by one day. Very helpful staff, would definitely use this website again.
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