Order placed on 30th Dec. Still no delivery. No correct tracking number, or at least the tracking number I have been given doesn't exist with Yodel. No response today from Customer service, either from Yodel or Rubbersole. Will be returning product when it arrives out of principle.
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Do know that we are in the process of changing courier companies to avoid this. If you have tried to contact us on the 7th by phone or by support ticket, I can only apologise for the inconvenience caused as all of our customer service representatives were busy helping other customers, see previous review responses.
If you still have enquiries, I would encourage you to contact us today by telephone and we would be more than happy to help you.
Kind Regards,
Katie, Rubbersole Customer Service