Georgia Lacey-Marchant´s profile

Reviews (2)

Rubbersole

Why does anyone use Yodel. They are RUBBISH

Order placed on 30th Dec. Still no delivery. No correct tracking number, or at least the tracking number I have been given doesn't exist with Yodel. No response today from Customer service, either from Yodel or Rubbersole. Will be returning product when it arrives out of principle.

10 January 2013

Reply from Rubbersole

Hi Georgia,

Do know that we are in the process of changing courier companies to avoid this. If you have tried to contact us on the 7th by phone or by support ticket, I can only apologise for the inconvenience caused as all of our customer service representatives were busy helping other customers, see previous review responses.

If you still have enquiries, I would encourage you to contact us today by telephone and we would be more than happy to help you.

Kind Regards,
Katie, Rubbersole Customer Service

Simply Envelopes

brilliant

Great service. Thanks.

Georgia Lacey-Marchant´s profile

profile image of Georgia Lacey-Marchant
Georgia Lacey-Marchant
Reviewer
Female, 1971
United Kingdom

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