Van Mildert

Good but could be better

Had to order over phone because there was no option to add to basket on site. I was told this was because it was high value? Anyway i called saturday, paid and requested next working day delivery and was told it would be with me tuesday before 1pm. I didnt recieve it that day but later had a mail saying it had been dispatched. I phone customer services and they are processing a refund after apologising.

Could have been a lot easier. Two phone calls to buy and chase an item is not the smooth shopping experience you need when buying at home.

Good item and ok price though.