Tahira Bartolo´s profile

Reviews (1)

Ziffit

Brand new items conveniently classed as damaged-BEWARE

Sent a few boxes of items in with a range of items in varying condition. Completely understood that some of the books were very old, (as most people, I had added them a little opportunistically in the hope they'd be accepted) but very concerned that some items which were brand spanking new (and conveniently worth more money) were rejected as being damaged!!! Ziffit's terms and conditions state they cannot return the items-how very convenient!!!
I had likewise sent a load of items to one of ziffit's main competitors as they were offering more on some items and had no problems whatsoever.
I would suggest to others to physically take them to a trade-in place and accept or reject an offer on the spot in person so you can walk away with your goods in your possession if they're unhappy with the condition rather than being robbed blind as I have!!!

31 January 2014

Reply from Ziffit Ltd

Hello Tahira,

Thank you for trading with Ziffit.com

Our Quality Control is judged against our Condition Criteria clearly marked on our website. In the 3 trades your have sent us, we rejected 4 items due to disc damage. We advise customers not to send us damaged items as these will be recycled responsibly as per our Terms and Conditions.

The Ziffit Team

Tahira Bartolo´s profile

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Tahira Bartolo
Reviewer
Female, 1980
Hornchurch, United Kingdom

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