Simon´s profile

Reviews (2)

Fatbirds

Unreliable stock levels and lack of communication

I was looking for an older part so I called to check that the availability shown on the website was correct. I was basically told "we have lots of old Dura Ace components if it's on the website it's in stock". I was left with the impression of "why did you bother calling us?".
Anyway, believing the part was in stock, I ordered and after a few days nothing had been delivered. Upon calling I find the order was on hold as they didn't have the part! No effort to communicate this to me was made at all. Needless to say I am unimpressed and will not be using them again.
BTW, I did get the part next day from another vendor.

Sigma Sport

Always happy to buy from Sigma Sport

You order stuff, they have it in stock, it arrives quickly. What more could you want?

Simon´s profile

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Simon
Reviewer
United Kingdom

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