This website is a must for any online seller who uses or is considering using PayPal. It confirmed that I was not just experiencing 'bad luck' in my dealings with this company and that they are well, bordering on criminal in their behaviour. They gve lots of useful information on how to get your money back from the PayPal cowboys. If you have a small online company, especially if you sell items that are likely to be returned, clothing, bridal, DO NOT use PayPal as your only means of payment. Check out this site to see why and read all the horror stories!! Great site!!
As a seller more often than a buyer I found that PayPal are THE worst company I have ever dealt with! They barely operate inside UK trading & financial law & freeze customer's account for no reason so they can make a few extra millioin £s profit from their customer's money! They ALWAYS side with the buyer as it is cheaper for them to do this, even if the 'buyer' is a repeated and known scammer & you can prove they're lying! The only reason they get away with this & are not on Watchdog every week (!) is 'cos they don't tend to rip off 'customers' only retailers who have little or no recourse that does not involve costly litigation.
They have even ripped off several charity websites (The Hurricane Katrina site is one) who, by their nature receive a lot of funds very
quickly. They freeze/limit the charity's account, the charity end up refunding the donor's money so they can donate to the charity in an alternative way and PayPal, God bless 'em keep the reversal fees! From a charity! Not a company I shall deal with again no matter how easy they make purchasing on-line. Principles have to take precedence over convenience surely?!
I run a couple of online stores and have always found couriers were just too expensive to use, despite the better servive they provide compared to Royal Mail (sorry Royal Mail!). A friend introduced me to this site and I thought it was too good to be true! A dog bed that would have cost me between £16 & £19 to send on a 48 hour cost under £10 for 24 hour service. Site was easy to use, very customer friendly and I will definitely use again for business and personal use and have already recommended Parcel2Go to several friends and customers! Keep up the good work!!
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