Having never heard of Reliant Direct, I looked up a lot of review sites, to which most of the feedback was positive. So I took the plunge!
I ordered my item. Samsung TV (Got a free gift as well) Received the usual confirmation emails, then the next day I received a phone call from one of the sales people at the shop (I believe it was John)
He just wanted to reassure me that the order had been placed and would be delivered on the day that I had chosen (FREE delivery on a Saturday) And if I had anymore questions or concerns. Very polite , very helpful. The delivery turned up early Saturday morning. So no waiting in all day. No damage to the boxes. Very polite driver
As for the after service I can't comment because everything is working perfectly, but if they are as professional with that as they were with the sales I can't see it being a problem.
Would I recommend - Absolutely
I was interested in getting the Ergohuman chair. As other websites gave a 5 to 7 week delivery. I emailed Saxon to see if they had stock. A prompt reply was received, which to the reply was, "we can offer a next day delivery (Saturday) at only £5 more". So I ordered. I was kept informed of the delivery all of the way. The chair was well packaged, very easy to install and is one of the most comfortable chairs I have ever had the pleasure of sitting in. I would not hesitate to use Saxon again
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