i ordered a coat at £75 which was horrible, sent it back and lipsy said they hadnt received it even though royal mail had a signed signature from them. after sending a screen shot of the signature and waiting three weeks i eventually got my refund back. I sent a lot of emails which were not replied to so in the end i had to phone them. sent a complaint email last wednesday and nearly a week later i still havnt heard back. rubbish customer service. on top of that i had to pay to return my coat! absolute rip off!! i would reccoment orderin lipsy dresses etc off next, very, places like that where you are gauranteed great service.
Blake Satz found this review useful
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