Pro4sport

PvK

I have ordered and received a Helly Hansen sailing jacket from Pro4sport. The item got here in time and in perfect condition. However, the communication was mediocre. No confirmation by mail or anything.

After calling them twice and sending 2 emails I finally got the confirmation. It took the item about 2 weeks to arrive at my doorstep in the Netherlands.

I am glad to have gotten the item as somewhere else was not possible.
However the service is not perfect and when there would have been something wrong I wonder if everything would be handeled correctly.

On the other hand I have also ordered something from them earlier through ebay where the reviews and service are near perfect. So maybe the company should aim some of there effort towards improving the service for customers buying from there site directly.

Would buy again but with caution and by credit card/paypal so a draw back could easily be done. Just because of the communication and lack of confirmation and update.