I was really impressed from the off. Ordered late and still received the item next day. Very smooth and I thought I'd finally found the perfect retail company.
The following day I received a call from a customer relations representative, even better I thought, what a service. Don't be fooled, a wolf in sheep's clothing, not a customer service representative, just an underhand, try and confuse appliance insurance salesman. Really spoiled my glowing impression.
Use but don't be fooled!!
Oh and another star dropped, where are the £50.00 Ocado vouchers are was promised next day, been a week now, no sign yet!!
"No Attempt to Deliver"
Order a Christmas gift, UKMail received item on 12/12/11 for delivery. Never received so much as a card to say that they had even attempted to deliver the item. All other parcels arrived, not UKMail. Fabricated delivery attempts, I was at home when they stated the attempts were made. Best of all returned to sender, not available now before Christmas. Terrible firm, never use please!
Connect with Facebook to get one click access to Trustpilot. It's easier.Sign up with Facebook