I've had a few bad interactions with Hermes, which left me with a AWFUL perception of the company. But I must say lately they have really improved. The courier has be delivering my parcels on the specified day. He also has a routine so he comes at more or less the same time each time I have a delivery. If it hadn't been for this new courier I would want to give them 0 stars.
Every time I've had a delivery by DPD (I've had over 20) it comes on time and within the hour slot specified. Couple days ago is the one time I didn't get it within the slot and it was understandable given its a couple days before Christmas. At least they came on the day they were supposed to unlike Yodel.
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