Pixmania

Time Wasters!

VERY DISAPPOINTED!
"Bought" an expensive scanner and received an email later saying they hadn't got it in stock! So, after finding their website, creating an account, filling in my credit card details, buying the product and printing off the receipt. Now I have to seek a refund and all that entails!!!

A complete waste of time - and they even tried to sell me a VIP card - I don't believe it!!!

Why not show stock levels so they don't sell what they don't stock.

21 December 2011

Reply from www.pixmania.co.uk

Hello,
Thank you for taking the time to write a review. I am sorry that the scanner you choose ended up being out of stock. We try our best to ensure that all products on the site are continually updated, and in the unfortunate case where it is out of stock at the time of validation, that we offer to find you a suitable substitute
Please send your order details to me on rachel@pixmania.com so that I can ensure that your refund is made as soon as possible.
Kind regards,
Rachel
Pixmania Mediator