My wife bought a coat that was faulty and returned it for a refund which was given... Then a couple of weeks later we were told she still owed for the coat... Endless customer service calls all admitting the error, apologising and saying they will sort it have now led to daily calls from their debt collection serive - and now a letter threatening additional costs and court action - all this just before Christmas.
I will never, ever trust this company again - especially when it has upset and stressed my wife out so much.
Tamsen Garrie found this review useful
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