HAD TO MARK ONE STAR BECAUSE DOES NOT ALLOW YOU TO LEAVE BLANK
I ordered some eye sential on 31 October 2011 and am still waiting for it!!!!! I have requested a refund 9 times and have not had one, same email comes "we are now ready to fulfill your order" despite telling them I do not require it anymore.
I have rang the number on the contact page which does not give you an option to leave a message, it just tells you to send an email to which they take 3-4 days to reply, I even emailed my telephone number and asked them to ring, still waiting for that phone call!!!
I have now reported them to Google, Trading Standards and various other sites to inform them this is not a legitimate website or company. I will take this further should I still not get a refund.
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