Helena´s profile

Reviews (1)

Van Mildert

Absolutely appalling service

I ordered a pair of trainers over 3 weeks ago and they still haven't arrived. After sending emails that were ignored I rang the Customer Service Department and they told me to check for them myself in my local depot.

After checking in my local depot with no success I rang Van Mildert again, they promised to check out the status of my order and phone me back but I've yet to receive a call - 3 days before Christmas. This is extremely frustrating as my purchase was supposed to be a Christmas present.

Appalling customer service, would not recommend.

Helena´s profile

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United Kingdom