Clive´s profile

Reviews (3)

Parcelmonkey

GOOD SERVICE

Parcelmonkey offer a good service at a very good price (a third of one of their competitors prices).
They have helped me out with large heavy deliveries that others cannot touch Thank You.

Parcel2go

FANTASTIC SERVICE RECOMMENDED

Parcel2go have delivered quite a few parcels for me quickly and for a fair price, my only complaint is they cannot give you a timeslot for collection.
Apart from that Good Communications and a Fantastic Service Thank You.

George, Martin Brownand Phillip Nicholl found this review useful

Myukdelivery

DO NOT GIVE YOUR MONEY TO MYUKDELIVERY.CON

THIS IS A WARNING
Avoid my uk delivery like the plague this is my sad story of how I lost my hard earned money to them,

I first contacted myukdelivery on the 22/11/11 and on this day we exchanged 7 emails between me and Becky checking details.

I then contacted myukdelivery on the 25th to confirm and myukdelivery sent me a payment link on the 26/11/11 for £49 which I paid (this is 3 times the price that parcelmonkey would deliver it for but I paid to get a morning slot).

I didn’t get a confirmation or even acknowledgement of payment so I emailed myukdelivery on the 27/11/11 they didn’t reply!

I tried to ring myukdelivery countless times on the 29/11/11 to check they were coming but myukdelivery didn’t answer, I then emailed at 12.20 as they were meant to be with me by 1, myukdelivery replied with

Hi Clive.
Please email support@myukdelivery.co.uk
Kind regards

which I did and at 12.22 myukdelivery replied

Hi James
I am sorry for this.
I will chase this up with the local depot now for you.
Kind regards

Strangely my name had changed?

I replied with “Thank you but I do have to get taken to the hospital soon and my phone number”

I then stayed in till 13.38 when I sent myukdelivery another email

“I have stayed in an extra half hour but am going to have to rush now ! I have to tell the customer he won’t have the suspension for his car (needed for his mot) tomorrow as well aren’t I ? Unless you can collect this evening ? Yours unimpressed and my phone number again”

myukdelivery emailed me back at 14.16 (bear in mind I had told them I had left for the hospital and given my phone number) to say

“Hi James
I am going to see what we can sort out for you.
I will respond shortly.
Kind regards

Whilst at the hospital I rang lots of times but no answer neither did I receive a phone call so when I got back from the hospital I emailed myukdelivery at 18.37 saying

“What’s happening ? You won’t answer either phone now but your voice message says you will respond in 3 hours to emails but I haven’t had any response since 14:16 ?

I have paid as my bank has verified and I am waiting to hear from you so I can tell my customer what’s happening or whether I have to return his £200?

Yours unimpressed Clive

At 2220 on the 29/11/11 after not having had a response from myukdelivery since 14.16 I emailed saying

As you will not answer the phone or respond to my emails

I want a full refund for the collection you haven’t collected and feel I should be compensated for my loss of earnings and the loss of my sale and tarnishing my good reputation (check my feedback) and the fact I will have to take another day off work if I am lucky enough to sell it again.

I expect to hear from you with my refund by end of business tomorrow as I have paid for a service I have not received!

I received no answer from myukdelivery until after I left bad reviews for them, myukdelivery then answered me on the 1st dec saying my refund is being processed!

I haven’t seen a refund over 3 weeks later and strangely when I paid it was out of my account the same day?

I lost half a day’s wages waiting in for myukdelivery as well as the £49 and the sale so don’t believe the convenient good reviews that appear about them or their replies as the ones they have made about my reviews are not true.
I don't expect this review to stay up long as myukdelivery keep getting my honest factual reviews removed! Yet I am hundreds out of pocket because of them and have all the emails between me and myukdelivery which I will be putting up on a blog.

ANNA OLIVERand Joseph Hall found this review useful

Clive´s profile

profile image of Clive
Clive
Reviewer
Male, 1969
Devon, United Kingdom

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