I placed an order with Achica.com on the 19th September and its now the 19th October and the order has still not arrived. I have been complaining to them regarding their customer service - I got an email today saying that my order has now been despatched but should take yet another 3/4 days!! What delivery service do they use? SnailsRus? Its an absolute joke - if you're prepared to wait over a month for your order then fine but personally its far too long.
I will not use this company again nor would I recommend it to friends.
terrible service. Ordered two leather sofas online before their deadline for Christmas delivery. Now they've informed me that delivery will be on the 28.12.11!!! How can they not deliver what they've promised??? they re-imbursed my delivery charge and offered me £20 compensation. yipee doo. I'm not bothered about compensation all i want is to be able to offer my guests at Christmas somewhere to sit down!!!!!!!!!!!!!
I will NEVER order from them again.Totally disgusted and disappointed.
Didnt want to give one star - but unable too.
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