Kate´s profile

Reviews (1)

Brand Alley

NOT FULFILLING ORDERS AND KEEPING PEOPLE'S MONEY

I ordered items in October for my kids Christmas which were all part of a set. Only 3 items were delivered and 5 I'm still waiting on as well as an essential household item. Have been repeatedly emailing and calling as was guaranteed that as these were ordered in October and was told on Monday that the MD had sent a message that ALL ORDERS placed before 16th December would be dispatched in time for Christmas. Have been unable to contact them by phone for the last 2 days due to technical problems (they say) and now the office is closed until next week. Totally useless. Had they been HONEST about the availability and dispatch time I could have cancelled my order and bought these items elsewhere. Now stuck with 3 items that are useless without the rest of the set.

Kate´s profile

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Kate
Reviewer
Female, 1964
glasgow, United Kingdom

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