Tracy´s profile

Reviews (5)

Radiator World

Let down badly by their couriers and suppliers!

I ordered a large white radiator.
I received an e mail on the day it was due to be delivered to say the courier couldn't deliver and it would come the following day, as it was heavy and they needed a different vehicle.
It eventually arrived the day after that - but they sent a black one! The invoice and the delivery note clearly stated it was white.
Very helpful people, arranged for courier to deliver the correct item and take away the wrong one, but by now my builder and plumber had wasted five days.

Crampton And Moore

Great value, great service.

I bought a Samsung Smart TV, and Crampton and Moore offered the best price online, and free 3D glasses too!
Really fast service, and changed delivery date to suit my availability, with no fuss.
Highly recommended!

Diet Chef

Rip off

You go for the 'two months supply' option for a 'discount of £50'. You think you have bought two months supply. Two large boxes get delivered. You don't know you have signed up for a subscription.
Then a month later they take £225 from your bank account for the second month, and won't let you cancel it unless you pay £57. It's almost fraud!

sally found this review useful

11 February 2013

Reply from Diet Chef Limited

Tracy
Thank you for your comments.

All of our offers do carry an advisor to confirm discount is valid on first hamper, so I am sorry for any confusion caused

Every hamper is backed by our 21 day guarantee, if you are within 21 days please contact our customer service team on LIVE HELP via our website to discuss further.

Regards

Paul
Customer Service Manager.

Partsmazda

Goods OK and timely. Attitude unhelpful.

I ordered a set of car mat and a cover for my soft top when its down 'tonneau cover'. Mats despatched fine and as advertised. very curt note saying, 'we are not supplying the tonneau cover as it is not suitable for your vehicle'.
I had to contact the supplier and ask for one that was appropriate for my vehicle, and recieved another curt reply - there is none available for your model of car.
I found what I needed from another supplier.

Madfun

Couldn't have been more helpful!

I ordered a 6 ft pool table. Realised a day later it would be sensible to go for a smaller one. E-mailed Madfun, and received a call back, problem sorted, finances refunded, and the pool table arrived a couple of days later.
Left in secure place as requested when I wasn't in, too.
If only all online retailers were so hot on customer service.
Well done guys.

Tracy´s profile

profile image of Tracy
Tracy
Reviewer
1961
United Kingdom

About