A Cole´s profile

Reviews (1)


Terrible customer service

I ordered an item, the delivery time was quoted as 6 weeks.

After 6 weeks and no delivery, I phoned them (0844 number) to be told there was a problem with their supplier. If I chose another colour I would get the item in 3 days. "OK", said I.

10 days later (23/10/09),I received an email saying goods have been dispatched. On 02/11/09 (again 10 days later) I call them to ask why I hadn't received the goods. After much back and forth, they call me on 03/11/09 to tell me the goods have been dispatched the DAY BEFORE!

I will be refusing the delivery.

A Cole´s profile

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A Cole
United Kingdom