Wickes

Lousy delivery experience

Given a 5 hour window for a large purchase. They did not deliver. Getting my money back was like drawing blood from a stone

When it was near to the end of the allocated time slot I tried phoning the branch using the number on their invoice, but it was a fax line. Tried phoning the delivery branch, 15 minutes of holding on got me nowhere other than a depleted mobile account.

No service at all

Jessops

Excellent Company

Old fashioned service with staff who know their subject, suffering from the curse of online sellers who undercut and offer NO service at all Great shame - we need people like these in the High St

Three

Horrible People

They failed to provide the serice bought. They were given written notice that was so and given time to provide it or I would consider the contract terminated.
They ignore this as they did all letters whether sent by recorderded and even registered delivery.
They passed it to debt collectors who gave up when they saw the file. Unbelievably a further 2 debt collectors got involved they too gave up on seeing the file - as there was clarly no debt as all bill were paid up to the time of the contract being terminated.

BT

Another Telecommunications Company Unable to Communicate

Totally hopeless to deal with, have moved the account

City Link

The Worst Delivery Company EVER

I buy goods online - Have recently had 2 occasions when failed deliveries were due to "no one in" and "card left" Lies. On both occasions I was in stting in my office ALL day overlooking the drive and front door. No attempt at delivery and no card.
A 3 rd delivery - a day late, One item from 3 was missing ( SOme £200 value for that item)
You CANNOT speak to them. The enquiry line on delivery requires you to enter the delivery ref i,e, the card left - but usually there is no card. A fourth delivery , the driver brought be goods for a Mr K .. in Sevenoaks - I live on the Isle of Sheppey some 50 miles away.
I could go on - suffice to say, my trade supplies are now crossed of list if they use City Link

George Philipand Jan Ancsell found this review useful

Virginmedia

Misleading Advertiser

They promote services and prices that are simply not available to a large number of people, Have spent many an hour wasting my time trying to sign up for an advertised product not available to me.

Currys

Hopeless website

difficult to navigate and annoying in that so much that is shown as at stores when you go to them they do not have it. They need to sort themselves out. Now my store of last resort

Moneysavingexpert

Brilliant Site

You can use it as you wish - just for advice or to actually get a financial benefit from - and no spamming which is great

Argos

Stick to Branded products

and you will be O.K. Some of the unbranded materials seem a bit "iffy"

Prices very competitive - shame about all the forests they destroy for their far too big catalogue though

John Lewis

Quality all the way

Some of the "partners" are not up to it, - but their product selection is brilliant if often overpriced. At least one feels safe shopping there, particularly at Waitrose

Ryanair

Wouldnt touch with a bargepole

That they should even consider charging for the loo shows the depths to which this Company will go

Ebay

Terrible website

Very poor search facility

Paypal

Dreadful Operation

Arrogant, close accounts and hold back tradersmoney for ages for absolutely no reason at all just on their whim. And conversley protection for the buyer of services is none existant. They also ignore what you have to say

Amazon

Dreadful service

There is no way to speak to people with a problem and unless you are dealing with the items Amazon are good at - Books and the like - the delivery service is a shambles

Worktop Express

Exactly as advertised

Having seen Worktop Express vehicles in the area, and a friendly trader using the service, decided to use it.

Web Site - very clear, prices totally transparrent
Rices - there are cheaper but having received the goods have no regret at spending marginally more.The quality of the goods appears far superior to those on show at Homebase, Wickes, Band Q etc and at a lower price !!
Delivery - Excellent service totally to time and on the day I requested.

No question as to the 5 star rating

Colin B

electricshop.com

Delivery promise not kept and unwanted argument with drivers

The sales offer said delivery 5-7 working days. I took the trouble of telephoning to ensure stock was available and that the delivery dates could be met. I had a prompt return telephone call to confirm that was the case.
After the 7 WORKING days were up I telephoned to find they did not even have the goods to despatch , and delivery could be the following Tuesday or Thursday.
I told them it HAD to be the Tuesday. That was met
On delivery, the delivery people insisted the product had to be unwrapped . I refused. My onward customer would not want a product not in its original wrapping and the van did not have a shrink wrap machine on board.
It got farcical with them making me speak to their office who also somehow did not understand the meaning of "I am not unpacking it"
There was absolutely no need to as any obvious problem would be visible under the transparent packing, and while the packing was damaged, holed actually in the base, no doubt due to careless internal trucking,
They they had the supplier call me who rang off before I could answer the phone, I tried their number 3 times but without answer.
Not a good buying experience and I would not deal with them, I would rather pay a higher price and get better service.
I was , frankly, a typical uncaring on-line service example.