Elizabeth Tanaskovic´s profile
Reviews (2)
Ebay
Awesome but use with caution
I have made several successful purchases over the years. Take the time to review the seller's rating and feedback. It is a great place to shop,
SuntekStore
Disappointed & Regretful to somewhat satisfied
This was the only online item that was NOT delivered on time for Xmas. I wished I checked here first before buying from this company. It is laughable that the go to response is 'check your spam' or 'you didn't respond to our email'. At the very least I had enough sense to screen capture my confirmation and paid via PayPal. The delivery date confirmed after ordering was Dec 20, ST2011121386481, clothes folder.
*UPDATE* I received the yellow clothes folder on Dec 29. There is a small crack in the plastic but it is still ok as is. I requested blue or indigo but the site did state 'random color' so this was a risk I took. Since I never received any type of purchase confirmation, this caused unnecessary anxiety. If Suntek is more realistic (truthful) in their delivery times versus the info posted on the site and fix the confirmation email problems, I might consider a future purchase (via PayPal of course). As promised, I changed my original rating from 1 star to now 3
stars.
Reply from SuntekStore
Elizabeth Tanaskovic´s profile
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Your package is most probably in your country by now and we can assume that it is delayed by Christmas. From our experience, the majority of late packages do arrive eventually. Therefore, would you please wait a few more days? Your patience in waiting for this order would be much appreciated.
We always strive to provide you with the most reliable and affordable shipping service. But sometimes international delivery is highly dependent on clearance at the local customs. But if you still do not receive anything on 13rd, Jan, then please let us know by replying to this email, so that we can investigate and take appropriate actions. And a satisfactory solutionwill be offered to you. Thank you.
We sincerely apologize for the delay.