Jet2

Check-in experience very good, rear flight cabin overheats

I was pleasantly surprised that check-in for the flight from Manchester and return from Arrecife was very quick. Other airlines should learn from Jet2.

Unfortunately, on both flights the rear cabin was extremely hot (it reached 32C on the back row), whilst the front of the plane was cold (17C, with people using blankets).

On the return flight they had run out of ice, and the drinks were 23C (I happen to carry a digital thermometer for work, and had it with me!). I had bought the offer of 3 x 330ml cans of Magners Cider for £10 to try to cool down. My partner and I had one each, but couldn't face the third, so asked if we could either have a cold one, or return it for a partial refund. We were told this was not possible.

Tayna Batteries

Great battery, fast delivery and helpful website

I ordered on Friday, and chose the "ordinary" included delivery price for weekday delivery, and the battery arrived early Monday morning! The battery was very safely packaged,
I chose a battery with a slightly higher CCA than the one supplied with the car 10 years ago, based on helpful advice from the website, and the car bursts instantly to life even on the coldest mornings when the car is covered in frost.
Very highly recommended

Oneclickpharmacy

Great value and will definitely use again!

Our visiting hedgehogs love the Vitakraft food sold in the pet food section, but it's not all that easy to source. What better than getting it delivered!
Delivery was prompt, and the price was good. Many thanks.

Aldi

Many great products, and some quirky deals as well

I don't know why more people don't go to Aldi, some of their products are better (in my humble opinion) than the "named" brands. I use Aldi for many standard items (butter, cereals, biscuits etc) as well as cheese, yoghurt, and sliced meats. I particularly like their frozen "three bird roast" which makes for a great sunday lunch, and some left over for sandwiches!
I can't resist browsing the non-food section, as there might be anything there - from fishing rods to televisions, spanners to knittng wool !

AwesomeBooks

Great for bookworms like me

I buy loads of books, and try to obtain a whole series once I know it's my style, so AwesomeBooks is a great place for finding good value, good condition second hand books. Whenever I searchfor a book that I want, this is one site I always check. The service is quick and efficient, and they have thousands of books available.

Sales@Moonpig.com

Good value and good fum!

I've used Moonpig on several occasions. Quite often I can't find a suitable card in the shops, so adding a photo of my own (or a picture downloaded from elsewhere) allows me to adapt Moonpig's cards. A Dutch friend was amazed that I sent her a card including a picture of her favourite footballer from her local team Alkmaar!
Keep up the good work,Moonpig, and keep adding new styles, please.

Dominos

I was ignored by the staff, so went elsewhere

I waited at the counter, for the staff to stop talking to each other (yes, they had seen me arrive), but when they could not be bothered to pause their conversation after a couple of minutes, I decided to leave and went to a nearby competitor. Certainly won't bother with them again.

DoYouSpain.com

Regularly get good value car hire in Spain, Canaries, Portugal etc

Used DoYouSpain.com again this year to organise car hire for a late getaway in the Algarve, and as usual had a very smooth transaction, and got a good car from a reputable company located at Faro Airport.
Will certainly try them next time I'm going abroad - it's usually cheaper than trying to hire a car when already abroad!

John Lewis

Refused entry as I had a shopping trolley

I tried to visit John Lewis to buy lots of Christmas presents, but was refused entry by an agressive security man, who told me I could not take my shopping trolley into the store. There is no way I could have carried all the presents I was planning to buy, so I went to M&S a few miles down the same road to do my shopping - no problem with trollies there!.
This is the last time I even consider going to John Lewis.

Alpharooms

Always given good service

I've used Alpharooms on several occasions for bookings both in the UK and abroad, and have always received good service. Their website is easy to use, and has a fair choice.
I'll certainly continue to use them when they have anything suitable - both on business and for leisure.

Tripadvisor

Totally lost respect for them

I was an ardent fan of TripAdvisor, and had submitted about 28 reviews of my own (mostly positive!). However, I twice requested that they list a restaurant which I felt was the best all-round of the many that I visited in Kefalonia during a two week holiday there. On neither occasion did I even get a reply, but the restaurant never appeared (but was mentioned by other visitors in other listings as an excellent place to go). I don't know why they won't list it (although it is still listed under it's old name - which closed down and is now under new ownership and a new name),
As a result, I emailed asking for all my listings to be removed, and my account closed. So far they have removed all my listings, but recently emailed me congratulating me on the number of reviews I had given, so I assume they have not removed my account yet!

Amazon

Excellent service

I have bought on Amazon on many occasions, and the only problem was caused by Royal Mail (Christmas 2010), and I was sent a replacement by Amazon with no quibble. Can't fault the service, and the price is usually as good as anywhere.

Parcel2go

Collected by FedEx OK, then parcel got more AirMiles than Richard Branson

I used P2G to send two parcels to the Netherlands from Manchester, using FedEx. Collection was for the Friday, and went as planned. After the weekend, I decided to look at the tracking - and the P2G site did not help, all I could see was that it had been collected. I used "live chat" to find out how to find the FedEx tracking number, and had to search the pdf file for the information, and guess which was the second tracking number. (Not very helpful). Now I could see that one of the parcels was in Holland ready for delivery, but the other had gone from Manchester to London, to Paris, then Cologne. After another couple of days, the first parcel had been delivered, but the second had now gone back to Paris, back to London, back to Paris, and then to Holland, and might be delivered the next day.
Now I realise that the fault here was with FedEx, but I had contacted P2G "live chat" again in the meantime to find out what was going on. The first agent allowed the "chat" to time-out, and the second promised to email me the following day. I never heard back from either of them.

Phillip Nicholl found this review useful