I will never use this company again. I placed an order for a bike saddle in July and payment was immediatly deducted from my card. After a couple of weeks the item didn't arrive with no notification from the company as to why. I contacted them and was informed it was out of stock and they were waiting for a delivery and it would be another couple of weeks. I decided I would accept this and wait. However several weeks went by and I was not notified of any further delays. When I spoke to the company I was informed that the product was now unavailable. It then took a further 2 months and several phone calls before I was refunded my money, At no point did the company contact me to inform me of the status of my order - I did all the chasing up.
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