Reasonably happy with both product and service.
Ordered in early Dec and item arrived on 23rd - disappointed by service but item very nice...
A regular shopper with John Lewis - not the most interesting of stores but what they lack in inspiration they make up in practicality
Very disappointed with my recent purchase - customer service even worse than the sofa itself...
Have regularly shopped with heals.co.uk and am impressed with the quality of product and service
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