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Heavy Handed Tactics/Merchants

Stated my first month was a free trial and then charged me. When i tried to cancel my account because its harder to use than other websites, they forced me to stay. they rang me every night and they side stepped the canelation of my account. They stated lots of lies to me about how it is better than its competitors and persuaded me to switch to them by persistent calling of my phone. Now i cant get hold of them and they are still charging for my account even though i have tried to cancel it. i have gone overdrawn.with my bank now. These guys are no good and cannot be trusted.

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Male, 1988
w, United Kingdom