Cut a very long story short.
Bought a bed and told delivery would be in three weeks. Received a letter to then say it would be a further five weeks. After taking a day off work, no phone call was received to give us the two hour window of delivery. After spending an age on hold trying to get through to them, they tell us the bed is coming only for them to then ring back later in the day to say it's not coming and we would have to wait a further two days.
When asked to speak to a Manager there is "no one available". The promised 24 hour call backs NEVER happen and nor do they reply to your emails. Bed finally arrived but with over half the screws missing!! On hold again to report this!!
Five days later still no screws, no phone call from a Manager,no return email, a bed we can't put together and a massive phone bill.
Do not waste your money with a company that fails to deliver, fails to provide all parts of the bed and fails spectacularly with customer service.
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