We ordered a celtic quaich, with added inscription, as a gift for a young man about to move to Asia in connection with his work. The process of on-line selection of the gift from an extensive range - and the composing/editing of a suitable inscription - was entirely seamless. On-line order confirmation and payment - as well as email updates of expected delivery date - went without a hitch. The correct product arrived as forecast, safely packaged and beautifully presented. A thoroughly modern and efficient service, many thanks.
Having placed an order for Footjoy golf shoes I was initially informed by email - five times in fact - of a delivery date some 10 days later. Imagine my surprise when this was suddenly changed to be 10 weeks later. Now the shoes concerned are standard size, standard width and from the current Footjoy range - so my disappointment was genuine. Well, the delivery date went out again by another 2 weeks and it took a week from the goods arriving at Golf Support until I received them at home. So I eventually got the shoes I needed but Golf Support needs to review its relationship and communication channels with Footjoy.
It all happened smoothly and without any unnecessary key strokes. From the initial log-in to the package dropping through our letter box it happened just so smoothly. I even received an email of the progress my order was making at the distribution centre. Absolutely no complaints - I will use the service again and recommend Battery Force to my friends.
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