Jessops

STAY CLEAR SHOP ELSEWHERE

these are by far the worst company i have ever dealt with,i bought 2 10 megapixel pocket camcorders online price £69.95 and received a parcel 2 days later with only one 8.1megapixel camera which was priced at £59.95,as other peoples reviews state try and phone customer services and you will have to wait 20minutes for someone to answer,the first phone call i made i waited 20mins for someone to tell me they had just started and could not deal with my query,and they would phone me back,no call so second call,21 minute wait before half way through explaining i needed £10 refund i was conveniently cut off,third call 23 minutes told it would be sorted out again nothing,4th 21 minute call all at premium rate told again it would be sorted,still awaiting outcome,and trying to make a complaint through their website is really difficult but after doing so no reply i normally take reviews lightly but i would stay well clear of this company,after sales is non existant and if you have to contact them it will cost a fortune waiting over 20 mins every time as other customers have also noted BE WARNED SHOP ELSEWHERE