Dixons

I have no TV, they have my money for the next 7 days

I ordered a TV online for my mum who is a pensioner with a broken set, great price I thought.....save my mum some money
My account showed an order number, the web page would not show me the order...just an error message... So emailed...auto responder says up to 48 hours for a response...great.
Guess what no phone number on the web page...anyhow I found one on saynoto0800...rang the customer service who said yes your order is loaded and you will get an email to confirm delivery.
So I get an email to say the item is out of stock.
Rang again to say I would take an alternative which cost £16 extra, to be told that they cannot process exchanges for over £10, would not pass me to a supervisor. Said I had to wait for my refund then order again......so I did order again...but with AMAZON