Ordered item. Order accepted. Paid for express delivery. Got an email some 5 days later to say out of stock and discontinued. Money will be refunded.
Won't use again.
Like everyone else, I paid for eyesential on the 3rd of December 2011. I have still not received the item ordered and no reply to my emails. I am reporting the company to Trading Standards and asking my bank to take up the issue.
If this were a genuine trading company they would state on their order page that the products are out of stock or that there is a delivery delay.
I am also putting a complaint into Google. Why should they still be allowed to trade and take money from unsuspecting shoppers?
Got the product I wanted within two days from Ideal world.
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Thanks for your feedback, which we have taken on board. We are very sorry we were unable to fulfil your order on this occasion, resulting in us having to cancel and refund your order for you. We are very sorry for any inconvenience caused.
Kind regards,
The Menkind Team