Mr R Holdcroft´s profile

Reviews (1)

Jessops

Atrocious!!

Beware when reserving items. The camera lense package I had set my heart on was out of stock in our local Stoke branch but after some internet stock checking I found one at the trafford centre branch (Manchester). Great! I reserved one over the internet and was given a reservation number... only to be told, when i arrived (after 38 miles) that there was no camera - it was not in stock in the first place! the assistant offered to reserve and get one delivered to the stoke site as there was 12 in stock at head office. but i declined the offer and left the store. on the way back to stoke we got a phone call from who we can only assume was the manager. he apologised and said there were no eos 60d cameras with 17-85mm lenses at any jessops stores but we could pre-order one! again we declined saying we would probably get one from an internet site (cheaper). its a shame that such a good company has gone this way.I was always led to believe that jessops was a professional, experienced, company. the trust is no longer there. (according to the internet site the camera is still in stock (6hrs later) and available to be picked up in 1 hour.

Mr R Holdcroft´s profile

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Mr R Holdcroft
Reviewer
Male, 1965
Stoke on Trent , United Kingdom

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